Customer Support Specialist

What We Do:
Brightwell is a full-service FinTech company that provides thoughtful solutions and technology for sending money around the world while managing the complex regulatory requirements surrounding those transactions. Coupling technological innovation with strategic partnerships, Brightwell offers technology for businesses and individuals to expand their own portfolio into cross-border payments (including bank transfers, mobile wallets, or cash). Providing unmatched fraud and transaction monitoring and backed by an in-house team of global payments experts, Brightwell offers options when it comes to managing and moving money around the globe.
Who We Need:
We're searching for a Customer Support Specialist to join our crew. You will be acting as our primary contact for our cruise, maritime, and domestic payroll cardholders. As a Customer Support Specialist, you will report to the Manager of Support and will work to investigate and resolve all end-user concerns and issues a...