Customer Support Specialist

Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric experience that will put you in an accelerated growth, both personally and professionally.
Job Responsibilities
As a Technical & Customer Support Specialist, you will provide assistance and support to merchants and customers utilizing our payment gateway services. Your responsibilities will include assisting with onboarding, handling merchant inquiries, and ensuring their experience with our payment gateway is seamless. This position requires good communication skills, basic technical knowledge, and a focus on customer satisfaction.
Technical Issue Resolution
Provide first-line support and timely technical assistance for issues related to payment processing...