Customer Support Specialist - TJ / 1850868

Our client First Manufacturing Company Inc. is looking for a Customer Support Specialist in Lahore

First Manufacturing Company Inc. is looking for a dedicated Customer Support Agent to join our team. This role focuses on providing exceptional assistance to customers by addressing inquiries, resolving issues, and ensuring a positive experience with our products and services. The ideal candidate has 1 to 3 years of experience in customer support, preferably working with international or US-based brands, and possesses strong communication skills tailored to the US market. Experience with Shopify order management and helpdesk tools is essential to effectively manage customer requests and maintain high service standards.

The Customer Support Agent works closely with other departments to enhance customer satisfaction and upholds company values through a customer-first mindset. This position requires availability during US business hours to provide timely support and contribut...