Customer Support Specialist

ADIB
Full-time United Arab Emirates, United Arab Emirates Information and Record Clerks
Posted:
June 09, 2026
Location:
United Arab Emirates, United Arab Emirates, United Arab Emirates

Job Description

Role: Customer Support Specialist

Location: BR-Al Barsha Branch, Dubai


Role Purpose:

  • To assist customers in their banking requirements by delivering high quality service while projecting ADIB’s professional image in all interpersonal dealings.
  • Key Accountabilities of the role: 


    These are the main responsibilities of this role 


    Responsibilities:

  • Maintaining a high level of service attitude towards customers. 
  • Executing, distribution, recording of customer instructions from various channels e.g. incoming mail, fax etc.
  • Handling general walk in inquiries in a pleasant manner regarding ADIBs products & services and directing the customers to the respective service areas.
  • General administrative work which may include preparation of memos, customer letters, filing etc.,
  • Delivery of cheque books and ATM cards to customers 
  • Handling and delivering cap...
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    Job Overview

    Job Type: Full-time
    Location: United Arab Emirates, United Arab Emirates
    Posted: June 09, 2026
    Deadline: July 19, 2026