Customer Support Specialist

Customer Support Specialist

WHO WE ARE

Tradable Bits is an award-winning tech company that helps sports, music and entertainment brands build better fan experiences. Based in Vancouver, Canada we work with industry leaders in the sports, music & entertainment space including teams from the NBA, NHL, NFL and MLB, alongside Live Nation, BMG, Danny Wimmer Presents and many more.

WHO YOU ARE

You’re a positive and solutions-oriented individual who thrives on meaningful interactions. Your adaptable nature enables you to build authentic relationships with both customers and peers, placing significant value on trust. Embracing challenges, you approach work with a proactive and problem-solving mentality. You love to be a customer advocate and provide input to the product roadmap and growth plans.

THE ROLE

As our Customer Support Specialist, you will help maintain and improve our Customer Support Program including managing Support tic...