Customer Support Team Lead (Portuguese-Speaking)

Customer Support Team Lead: Guide the Best Service Forward!

Como é que um líder de Suporte ao Cliente muda uma lâmpada fundida?

Ele não muda. Ele cria um ticket, pede desculpa à escuridão e promete que a luz voltará entre 24 a 48 horas úteis!

Are you passionate about customer service and skilled in team leadership? Join Best Service Team (BST) as a Customer Support Team Lead and help us set the standard for excellence in the industry. In this remote role, you will oversee our Portuguese-speaking support team, but need to communicate freely in English daily. We also expect for you to ensure that our clients receive the highest level of service.

The Mission

At BST, we don’t just close tickets; we build bridges. We provide high-impact, B2B service solutions for the digital age. As a remote-first, international team, we help world-class brands deliver seamless...