Customer Technical Analyst | Kaitātari Hangarau Kiritaki

Join Parliament’s IT Service Desk, providing first-level support in a fast-paced team with great development and a unique work environment.

Te tĪma | The team:

If there is one thing that we pride ourselves on above all else, it is our people, who are literally world-class. To support these wonderful people who lead and shape New Zealand's democracy, is the Parliamentary Service. As a core function of this support is the IST team comprised of many different business units and experienced people.

You will be part of the IST Customer Service squads that manages the resolution of technology and operational process incidents and requests through provision of initial support and resolution management where more complex support is required. IST support staff work in a dynamic, fast-paced environment which provides services over the phone, via email, in person and self-service. You will be working with a very friendly and social team, who are highly skilled tech...