Customer Technical Services Analyst II - Japanese Market

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Customer Technical Services Analyst II - Japanese Market

Overview
The Customer Technical Services Analyst II provides high‑quality technical support for business (B2B) and enterprise (B2E) customers that have product and service agreements with Mastercard. This role is responsible for driving overall customer satisfaction and retention through strong technical expertise, understanding of customers’ core business needs...