Customer Technical Support Engineer

Mercor
Full-time Guatemala City, Guatemala computer-and-mathematical
Posted:
May 22, 2026
Location:
Guatemala City, Guatemala, Guatemala

Job Description

About the job

Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey.

Position: Customer Success Engineer (LatAm)
Type: Contract
Compensation: $35,000–$50,000/year
Location: Remote
Commitment: Substantial overlap with Pacific Time (PT/PST)

Role Responsibilities

  • Investigate talent-reported issues end-to-end. Reproduce bugs, identify root causes, and separate UX friction, model edge cases, and system defects.
  • Debug across our AI + ...

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Job Overview

Job Type: Full-time
Location: Guatemala City, Guatemala
Posted: May 22, 2026
Deadline: July 01, 2026