Customer Technical Support Engineer

Mercor

Full-time San José, San José computer-and-mathematical

Posted:

June 03, 2026

Location:

San José, San José, Costa Rica

Job Description

About the job
Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey.
Position: Customer Success Engineer (LatAm)
 Type: Contract
 Compensation: $35,000–$50,000/year
 Location: Remote
 Commitment: Substantial overlap with Pacific Time (PT/PST)
Role Responsibilities
Investigate talent-reported issues end-to-end. Reproduce bugs, identify root causes, and separate UX friction, model edge cases, and system defects.
Debug across our AI + ...
                

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Job Overview

Job Type: Full-time

Location: San José, Costa Rica

Posted: June 03, 2026

Deadline: July 13, 2026