Customs Assistant ES

Job Req Number:
Time Type: Full Time
Key Tasks & Deliverables:
Check the daily workbench and workload allocation and ensure all jobs are actioned based on priority and within allowed KPI.
Follow the SOP with the steps on how the process of vetting and compiling and/or Customs Administration. Check special instruction to specific customers.
Report irregularities as per SOP.
Send email communication to responsible party for any missing documents for Customs clearance. Perform proper escalation when necessary.
Attend to customer Pre-lodge/customs activities and queries.
Sending jobs into pre-lodge/customs.
Active participation in project for process improvements
Individual Performance to meet/exceed expectations as defined in the SLA
Work under the direction of Team Leader/s
Adapt to DSV GBS MNL culture and perform in line with the Values/behaviors defined
To be a DSV ambassador.
Responsible for the delivery of set personal targets, i.e. Produc...