Customs House Broker

About the Role

• Lead the global transformation of our Customs House Brokerage (CHB) business from a transactional support function into a standardized, digitally enabled, performance-driven global product.
• Drive strategic multi-year initiatives across P&L harmonization, capability mapping, digital enablement, consulting services development, and global network governance.
• Partner with GHQ leadership and OpCos worldwide to establish CHB as a scalable, profitable, and consulting-driven business platform.

RESPONSIBILITY AREA AND KEY ACTIVITIES

• Lead execution of the CHB 2026–2030 Mid-Term Strategy across global OpCos.
• Align regional and local leadership on strategic priorities and performance expectations.
• Deliver structured transformation milestones including P&L harmonization, capability mapping, digital deployment, and consulting model rollout.
• Establish governance forums and reporting cadence at...