Customs Specialist

If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying.

Job Req Number:
Time Type: Full Time

Key Tasks & Deliverables:

• Monitor the daily workbench and workload allocation and ensure all jobs are actioned based on priority and within allowed KPI/SLA.
• Recommend improvements on the SOP with the steps on how the process of vetting and compiling and/or Customs Administration. Check special instruction to specific customers.
• Report and coordinate irregularities as per SOP. Handle 1st level Escalations
• Send email communication to responsible party for any missing documents for Customs clearance. Perform proper escalation when necessary.
• Attend to customers Pre-lodge/Customs activities and queries.
• Sending jobs into pre-lodge/Customs.
• Active participation in project for process i...