CX Acceleration Lead | Enterprise Consultant

A customer service software provider in Singapore seeks a CX Acceleration Manager to join their fast-paced team. You will lead engagements, optimizing clients' use of the Zendesk platform, driving measurable outcomes, and enhancing customer experiences. Ideal candidates have 5+ years in technical client-facing roles, expert-level knowledge of Zendesk, and strong consulting skills. Flexibility for hybrid work is offered, requiring some days in the office to foster collaboration.
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