Job Description
About Felix: Felix is Canada's first end-to-end platform providing on-demand treatment for everyday health. Felix creates digital-first solutions that increase access for common healthcare needs such as mental health, sexual health, and daily health. Founded in 2019, Felix’s approach to healthcare encompasses assessments, lab testing, prescriptions, fast and discreet delivery, and ongoing care — all online at
We are seeking a Customer Experience Coordinator who is up for the demanding challenge to be the voice of Felix. You will need to be an advocate for the Felix platform as well as the voice of our customers to make sure we always provide the highest level of care throughout the customer lifecycle.
Roles & Responsibilities
- Provide thoughtful, personalized communication to Felix users across all mediums of communication (primarily chat/email and occasional phone support).
- Work within the Felix partnership ecosystem by communica...
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Submit your application for the CX Coordinator, Wednesday - Sunday 8 am - 4 pm EST position at Felix.
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