CX Insights Analyst — VOC & Experience Metrics

A technology company in Mexico City is looking for a Customer Experience Analyst. The role involves managing the Voice of the Customer program, analyzing customer feedback, and delivering actionable insights. Candidates should have 3-5 years of experience in business analysis, preferably in customer experience, along with a Bachelor's in Business or Statistics. Advanced knowledge of Qualtrics XM, along with proficiency in data analysis tools, is essential. This is a full-time position focused on improving the customer journey.
#J-18808-Ljbffr