CX Insights & Analytics Lead (Mexico)

DiDi Chuxing in Mexico City is seeking a CX Analyst to drive analytical initiatives and monitor KPIs for improving customer experiences. You will act as a point of contact for the Business Insights team, generating actionable data-driven recommendations and collaborating with various teams.

The ideal candidate has a Bachelor's degree, proven experience in delivering insights, and strong skills in Python, SQL, and data analysis.

We promote equal opportunities and are committed to building diverse teams, ensuring a workplace free from discrimination.