Job Description
Overview
About Jeeny: Jeeny is a mobile application that eases daily commuting and transportation. By connecting you with your preferred mode of transportation, we are fulfilling our aim of making mobility accessible, affordable, and flexible for all. Jeeny is a joint venture between MEIG (Middle East Internet Group), Rocket Internet, and IMENA. Jeeny was established in 2014 as Easy Taxi. However, in 2016, it was revamped as Jeeny to cater to other services. Currently, we are operational in Saudi Arabia and Jordan. We have offices in Riyadh, Jeddah, Madinah, Dammam, Khobar, Amman, Lahore, and Karachi.
Job Brief
The CX Insights & Strategy Analyst supports the Customer Experience and Customer Support teams by turning customer and service data into clear insights that help improve customer journeys, service quality, and operational performance. This role is ideal for someone who is interested in customer behavior, analytics, and understanding how data influe...
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