CX Learning Experience Designer

Dialpad, Inc.
Full-time kitchener, region of waterloo Other-General
Posted:
June 16, 2026
Location:
kitchener, region of waterloo, Canada

Job Description

Dialpad is the AI-native business communications platform. We unify calling, messaging, meetings, and contact center on a single platform - powered by AI that understands every conversation in real time.

More than 70,000 companies around the globe rely on Dialpad to build stronger customer connections using real-time, AI-driven insights. We’re now leading the shift to Agentic AI: intelligent agents that don’t just analyze conversations but take action by automating workflows, resolving customer issues, and accelerating revenue in real time. Our DAART initiative (Dialpad Agentic AI in Real Time) is redefining what a communications platform can do.

Your role

As a Support Learning Experience Designer (LXD), you will play a pivotal role in creating exceptional learning experiences that are crucial to the ongoing success of our CX team and Dialpad University (DPU). By leveraging your industry and product expertise, you will be responsible for executing the next it...

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Job Overview

Job Type: Full-time
Location: kitchener, Canada
Posted: June 16, 2026
Deadline: July 26, 2026