CX Operations Lead: Systems, Training & Growth

A leading technology company in Malaysia is seeking an Operations Manager to oversee daily customer experience (CX) operations, manage training programs, and ensure the effective implementation of client promotions. The ideal candidate will have a Bachelor's degree in a relevant field and 5–8 years of operations experience, with strong leadership, analytical, and problem-solving skills. Candidates must be able to work in a fast-paced, technology-driven environment and manage cross-functional stakeholders effectively.
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