CX Process Improvement Analyst

IntouchCX

Full-time bogotá, distrito capital, rap (especial) central Gestión del riesgo y análisis cuantitativos

Posted:

May 25, 2026

Location:

bogotá, distrito capital, rap (especial) central, Colombia

Job Description

                    A leading customer experience management firm located in Bogotá is seeking a Process Improvement Analyst to enhance operational efficiency through analysis of data from multiple platforms. The ideal candidate will have 3–5+ years of experience in Business Analytics, with strong data interpretation skills and a proactive mindset. Responsibilities include building dashboards, generating actionable insights, and recommending improvements across teams. Experience with tools like Salesforce and proficiency in Excel are essential.
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Job Overview

Job Type: Full-time

Location: bogotá, distrito capital, Colombia

Posted: May 25, 2026

Deadline: July 04, 2026