CX & Quality Senior Manager (Onsite)

A leading customer experience firm in the Philippines is seeking a Senior Manager of Customer Experience to oversee multiple teams and ensure quality service delivery. This position requires a minimum of 5 years in a Senior Managerial role and at least 1 year of experience in quality assurance. The ideal candidate will possess strong knowledge of Business Process Improvement frameworks and will work 100% onsite in Vertis North, Quezon City. This is an exciting opportunity for candidates who thrive in dynamic environments with a focus on operational excellence.
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