CX & Relationship Analyst — LATAM Impact & Insights

DiDi Global

Full-time Colombia, Colombia Gestión del riesgo y análisis cuantitativos

Posted:

March 02, 2026

Location:

Colombia, Colombia, Colombia

Job Description

                    A leading mobility technology firm is seeking a CX Ops Analyst in Colombia to enhance customer service experience across Latin America. The role involves managing communication with vendors, analyzing KPIs, and driving process improvements. An ideal candidate will have a Bachelor's degree, strong English skills, and experience in customer service. The firm values diversity and is committed to providing equal opportunities for all candidates.
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Job Overview

Job Type: Full-time

Location: Colombia, Colombia

Posted: March 02, 2026

Deadline: April 11, 2026