CX & Relationship Analyst – LATAM Ops & Insights

A leading mobility technology platform is looking for a CX Ops Analyst in Colombia. In this role, you will coordinate with various stakeholders to enhance the driver experience and improve operational efficiency. Key responsibilities include managing communication with vendors, tracking KPIs, and implementing improvement initiatives. The ideal candidate should possess advanced English skills, experience in customer service, and strong analytical capabilities. Join a team committed to innovation and excellence in service delivery.
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