CX & Relationship Lead - LATAM Vendor & Data Ops

Didi
Full-time Colombia, Colombia Ventas
Posted:
March 02, 2026
Location:
Colombia, Colombia, Colombia

Job Description

A leading mobility technology platform is seeking a CX & Relationship Specialist to enhance user experience and manage communication with BPO vendors. This role requires strong analytical and communication skills, a Bachelor’s degree, and fluent English proficiency. The successful candidate will be responsible for tracking KPIs, improving workflows, and ensuring high standards in customer service operations. Join us in making a positive impact for our customers across Latin America.
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Job Overview

Job Type: Full-time
Location: Colombia, Colombia
Posted: March 02, 2026
Deadline: April 11, 2026