Cx Specialist - Social Media

**About Nubank**Nubank was founded in **** to free people from a bureaucratic, slow and inefficient financial system.Since then, through innovative technology and outstanding customer service, the company has been redefining people's relationships with money across Latin America.With operations in Brazil, Mexico, and Colombia, Nubank is today one of the largest digital banking platforms and technology-leading companies in the world.
**About the team**Building a strong and diverse team, therefore your work will be decisive for our success in developing the Customer Experience Chapter as a CX Specialist (IC5) focused on Cross Supporting Squads and their results and goals.You will help us to implement the customer excellence structure and be part of the construction of an amazing company that is bringing a financial revolution to Mexico.Nubank ́s values, culture, and putting out Leadership principles in practice.
**About the role**This position will mainly be responsible for he...