CX Strategy & Automation Manager - Data-Driven Leader

OpenTable
Full-time Mexico, ciudad de méxico Servicio de atención al cliente
Posted:
May 28, 2026
Location:
Mexico, ciudad de méxico, Mexico

Job Description

A leading online dining reservation platform in Mexico City seeks a Customer Experience Manager to lead a multidisciplinary team focused on enhancing customer journeys and operational performance. The ideal candidate will possess over 5 years of experience in customer experience and 2 years in leadership, alongside strong analytical skills using tools like SQL and Snowflake. This hybrid role requires collaboration across global teams, ensuring efficiency and satisfaction in customer interactions.
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Job Overview

Job Type: Full-time
Location: Mexico, Mexico
Posted: May 28, 2026
Deadline: July 07, 2026