CX Strategy & Experience Leader

Huda Beauty is seeking a Senior Customer Service Manager based in the United Arab Emirates. This strategic leader will shape a world-class customer experience strategy across all channels, overseeing a high-performing team and driving innovation in customer service operations. Candidates should have at least 7 years of experience in customer service roles, with a minimum of 3 years in leadership, and possess expertise in customer advocacy and ticketing tools like Zendesk. The position offers multiple benefits, including premium medical coverage and employee discounts.
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