Job Description
Join the Aventus Team
We are Aventus — a boutique customer experience BPO in Charleston, South Carolina, with over 10 years of providing omnichannel support to 100+ amazing clients and partners in the e-commerce industry.
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We need an energetic, detail-obsessed CX Team Lead with experience in the e-commerce space and working with DTC brands. Do you thrive in a hands-on environment where your coaching and meticulous oversight directly shape the customer journey? Aventus is seeking a dedicated CX Team Lead to manage our remote operations and ensure every customer interaction is a moment of service excellence.
This is a pivotal role for someone ready to dive into the details, drive performance, and manage a team of agents supporting our dynamic brand.
What You'll Be Doing
As a Dedicated CX Team Lead, you will be the driving force behind the performance, compliance, and energy of your remote team. Your focus will be on de...
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