Cyber Workflow Analyst

Overview

Cyber Workflow Analyst within Ekco’s SecOps Professional Services team, you will play a key role in the operational success of client workflow automation and SOAR (Security Orchestration, Automation, and Response) capabilities. You will help drive the adoption, quality assurance, and continuous improvement of automated playbooks, supporting analysts and operational teams in integrating automation into their daily processes.

What You’ll Be Responsible For

• Monitoring daily execution of workflow automation and SOAR playbooks to ensure accuracy, completeness, and consistency with operational objectives.
• Performing quality assurance reviews of case data to confirm correct use of automated workflows.
• Providing structured feedback to development teams on playbook performance and identifying opportunities for refinement.
• Delivering onboarding and refresher training sessions to clients on the correct use of playbooks and w...