Cymer Field Service Engineer (Hwaseong)

Introduction to the job

As a Field Service Engineer at Cymer, you’ll provide on-site support for complex equipment used in semiconductor manufacturing. Your work includes installing, upgrading, repairing, and maintaining systems. You’ll also help customers operate and maintain the equipment, acting as a key point of contact for technical and service-related issues.

Role and responsibilities

Provides onsite field service support through the performance of installations, upgrades, repairs, and maintenance of complex capital equipment and systems. 

- Troubleshoots either to resolve issues directly or through referring advanced issues to technical support resources.

- Acts as a customer service advocate, instructing customers in the operation and maintenance of the system.

- Analyzes, diagnoses, and troubleshoots Cymer equipment problems via telephone or at customer site.

- Ensures that parts are availab...