D2C Head of Operations (Future COO) [387]

The Panda Drum - is a fast-scaling E-commerce DTC brand built around our flagship instrument – the steel tongue drum – with over 100,000 customers worldwide. In just 3 years, we’ve grown to 25–50 team members across Poland, the EU, the US, the Philippines, and China, and surpassed 8 figures in annual revenue, selling primarily in the US market. Our success is driven by world‑class marketing, community‑driven content, and continuous product innovation.

About the Role

We’re looking for a hands‑on, entrepreneurial D2C Director of Operations to serve as the CEO’s right hand and second‑in‑command. This role is central to scaling Panda Drum’s global operations, supply chain, and fulfillment while driving cost efficiency and systemization. The ideal candidate isn’t a corporate “process admin” – you’re a builder‑operator : someone who thrives in fast‑moving environments, builds systems from the ground up, and treats the business like it’s your own...