Job Description
What you’ll do
Key Accountabilities:
• Accountable for support SDWAN technologies
• Accountable for support wifi technologies
• Accountable for support Internet, MPLSVPN, DC, IP technologies
• Accountable for support corporate customer P2P, xDSL, VFNET Fiber, RL, ME working on VFNET, Mobile or Turk Telekom Infrastructure
• Accountable for support wholesale customer P2P, xDSL, VFNET Fiber, RL, ME working on VFNET, Mobile or Turk Telekom Infrastructure
• Accountable for testing/checking/configuring customer routers/switches/modems in order to provide their connectivity to VFNET or mobile network (Nokia Huawei, Cisco Core PE Routers)
• To ensure permanent solutions for problems occurred during operation
• Accountable for following predefined escalation with related teams or organization if an installation exceeds KPI limits
• To provide quick resolution if any problem occurs during support
• To manag...
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