Data, Systems

Data, Systems & Processes (DSP) Optimization
Manager

Contribution: This key role continuously helps to manage and find ways to improve
our business processes and information systems to achieve our strategic
objectives. Specifically, their goals are to make things easier for
stakeholders (CSBA team members, customers, and sureties), increase
responsiveness by reducing the time it takes to perform tasks, automate where
possible to free up our team to provide greater levels of personalized service,
and create visibility into data in a manner that is easy to understand and
accessible to the users enabling better feedback and ability to make decisions.

Business Information Systems