Database Technical Support Engineer

TiDB
Full-time Remote, Remote Other-General
Posted:
June 16, 2026
Location:
Remote, Remote, Malaysia

Job Description

This job can work remotely within Malaysia, not necessarily in Selangor, MY.
Open to both fresh graduates and candidates within 5 years working experiences, ideally in database filed.
PingCAP is one world-leading, one-stop, real-time HTAP database solution provider, and our mission is to build a database of the future, made by developers and for developers. Now our products TiDB have been trusted by large-scale industry leaders and adopted by over 2000 companies across different industries.
Our deep open-source community roots (37,000 stars on GitHub), innovative products, and inclusive culture are what draw passionate and dedicated people to our company. About the role
As a valued member of our Global Support team, your primary responsibility will be to provide remote assistance to customers in resolving TiDB/TiDB Cloud issues. You will play a crucial role in ensuring customer satisfaction by delivering effective and timely support. Responsibilities
- Diagnose data...

Apply for this Job

Submit your application for the Database Technical Support Engineer position at TiDB.

Apply Now Save for Later

Job Overview

Job Type: Full-time
Location: Remote, Malaysia
Posted: June 16, 2026
Deadline: July 26, 2026