DE030127-Workforce Services Sr Analyst

Accenture in the Philippines

Full-time Taguig, Metro Manila Other-General

Posted:

March 03, 2026

Location:

Taguig, Metro Manila, Philippines

Job Description

                    ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE--- POSITION TITLE: Workforce Services Sr Analyst WORK SETUP: Return to Office RESPONSIBILITIES: 
Lead and manage the MSP team to provide timely and high-quality support for AWD configuration and other product support tasks. 
Establish and maintain operational consistency and governance around AWD support requests across multiple lines of business. 
Develop and oversee a defined pipeline of work for MSP execution, ensuring efficient task triage and completion. 
Help assist in project planning and mobilization of new workstreams from the client. 
Collaborate with cross-functional partner teams to align support processes and SLAs. 
Monitor MSP performance metrics SLAs and KPIs. 
Drive continuous improvement initiatives to expand MSP capabilities, 
Ensure MSP adherence to compliance standards and operat...
                

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Job Overview

Job Type: Full-time

Location: Taguig, Philippines

Posted: March 03, 2026

Deadline: April 12, 2026