Dealer Care & Support Manager

Why GMF?:
GM Financial International Operations conducts business in Latin America and China. International Operations offers a wide range of wholesale and retail automotive financing products to dealers and their customers. The strength of the international business lies in its ability to tailor its products to meet unique dealer needs, consumer preferences and national requirements in local markets. Latin American country operations include Brazil, Chile, Colombia, Mexico, and Peru.
About the role:
As the **Dealer Care and Support Manager** you will be accountable for the service provided to the GM Dealer Network for Retail Credit Operations processes. This includes responsibility of managing and leading the team members and supporting their development to achieve individual and team objectives; while also working on planning, improving, and ensuring the execution of the processes within the established SLA´s, productivity standards, quality and service. This role will chall...