Dealer Support

About us:
CEF Solutions Inc. is a Consulting Services and Business Process Outsourcing (BPO) company specializing in BPO Operations, Operations Management, Process Engineering and Innovation, Cost Optimization, and Staffing solutions. We take pride in our expertise in providing specialized staffing services, ensuring that clients have access to top talent that aligns with their operational goals. We service some of the largest multinational companies in the world and are expanding quickly by delivering an unmatched end-to-end client experience.
Company website:
Job Summary:
The Dealer Support & RGA Team is responsible for handling all dealer-facing inquiries from authorized Canadian dealers within the consumer electronics industry. This role provides end-to-end dealer support, including issues related to display models, missing parts or accessories, product concerns, warranty questions, and Return Goods Authorization (RGA) requests, while ensuring timely resolution and st...