Delivery Manager (Individual Contributor) - NetSuite ACS (Products Team)

Job Description

What We're Looking For:As an Advanced customer support (ACS) Delivery Manager (DM) you will join a collaborative team of business process and industry experts, driven to develop and present strategic guidance and advice to our existing customers on the most effective use of NetSuite. The ideal candidate has relevant industry experience in the areas of process improvement, accounting, or consulting on back office best practices, and a proven ability to build relationships with customers and partners. The candidate also has experience with an ERP or other business application in an administrator or daily user role, and the proven ability to highlight the benefits of the software to non-users or other departments. 

What you'll do:• Build long-term strategic relationships with key collaborators of the small and medium-sized businesses in your portfolio, and develop a deep understanding of your customers’ business processes, goals, and...