Delivery Manager – Operations (Coding)

We are hiring a Delivery Manager who is capable of coordinating day-to-day service delivery of large groups of Medical Coders for HCC coding speciality. The ideal candidate will have at least 10 years of relevant experience and a proven track record of consistently surpassing customer expectations and steady career growth within the Coding business unit of a similar organization.

JOB LOCATION: CHENNAI, INDIA

KEY RESPONSIBILITIES

• Communicate with clients and manage service delivery according to client SLAs

• Create and maintain process documentation and update it on a timely basis

• Manage operations through end-to-end planning, process document review and root cause analysis

• Assist with new team member training, and ensure consistent growth and development

• Review overa...