Dental Administrative Assistant

We are hiring a Dental Administrative Assistant (Insurance Verification & Patient Support) for a private dental practice in the Dental Care industry. This role is ideal for someone who is detail-oriented, experienced in U.S. dental insurance workflows, and confident handling patient communication, while supporting front-desk operations remotely for an Arizona-based client.

Key Responsibilities

• Perform daily insurance eligibility and benefits verification for plans not auto-verified by the system (confirm coverage, frequency/limitations, waiting periods, deductibles, and annual maximums)
• Work insurance denials and outstanding claims; investigate issues, update claim information, resubmit when required, and document outcomes accurately
• Provide overflow phone coverage by answering inbound calls, routing messages, and assisting patients with general inquiries to reduce missed calls
• Confirm appointments by contacting patien...