Dental Front Office Coordinator

Customer Service / Front Office Coordinator – Dental Laboratory

Employment Type: Full-Time, Permanent

Location: On-site (Dental Laboratory)

About the Role

A growing dental laboratory is seeking a Customer Service / Front Office Coordinator to support daily operations and act as a key point of contact between the lab and dental clients. This role is ideal for someone who is organized, communicative, and comfortable handling multiple priorities in a fast-paced environment.

Key Responsibilities

• Manage case intake and inbound work , ensuring all required information and materials are received
• Handle scheduling and coordination of cases throughout production
• Provide customer service support to dental offices via phone and email
• Perform case follow-up to ensure timelines and expectations are met
• Assist with invoicing and billing-r...