Denza Technical Support Engineer Switzerland

About BYD

Our Purpose is to build a zero-emission future that reconnects humanity with nature. We are looking for talent that connects with this mission and want to create positive impact by joining a diverse and dynamic team.

BYD is a leading, high-tech multinational, based in Shenzhen, China. Operates in four core fields of IT, automotive, new energy, and rail transit and employs over 300,000 people worldwide. As a global pioneer in New Energy Solutions BYD is dedicated to building a zero-emission ecosystem.

Key Responsibilities

• Provide on-site vehicle repair service for end customer
• Offer remote technical support end customer to solve the technical problem
• Drive quality and R&D resources from headquarters to promptly respond to and address market issues escalated from customer
• Use big data platforms for remote diagnostic analysis, to predict vehicle problems, offer technical solutions, and track real-time ...