Department Manager

Position Overview

• Embrace the Customer service model and drive positive behaviors around the company focus areas• Deliver the business initiatives to support the brand business vision and increase productivity• Lead & develop the team to deliver the RL Selling Culture• Execute the Brand Presentation guidelines to further enhance the RL Selling Culture

Essential Duties & Responsibilities

• Exceed sales and profitability targets
• Deliver sales and profitability through key metrics: KPI
• Deploy Staff resource to match skill/experience & customer requirements
• Adopt tools & processes to improve employee efficiency & increase productivity
• Understand and support budgetary requirements to increase the store profitability
• Manage & maintain a safe working environment for customers and employees
• Maintain compliance of all company policy & procedures including health and safety and employment legislation
• Partner with the operations manager ...