Department Manager

Department Manager

Location: Oslo

About the Role

At Massimo Dutti, we are looking for a Department Manager to lead a department within the store, ensuring strong commercial performance, excellent customer service and effective team management, while supporting the overall store operation.

You will be responsible for the day-to-day management of your department, guaranteeing that customer experience, product performance and team organization are aligned with the brand’s standards and commercial objectives. You will act as a key support to the Store Director, contributing to the smooth operation of the store.

Your role

As Department Manager, you will lead by example on the shop floor, ensuring that customer service standards are consistently met and that your team actively works to build customer loyalty. You will manage the commercial performance of your department by analyzing sales reports, KPIs and product behavior, turning ...