Deployment Technician

Description
We are looking for a skilled Deployment Technician to join our team in Rochester, New York. This is a Contract-to-permanent position offering the opportunity to support end users while working on hardware upgrades and deployments. The ideal candidate will have a background in desktop support and experience with hardware configuration and system deployments.


Responsibilities:

• Provide comprehensive desktop support to end users, addressing technical issues and ensuring smooth operations.

• Perform upgrades to Windows 10 and 11, ensuring systems meet organizational standards.

• Manage PC lifecycle refresh activities, including hardware replacements and updates.

• Configure and deploy computer hardware and associated peripherals.

• Utilize Active Directory to manage user accounts, permissions, and access.

• Troubleshoot and resolve hardware and software issues efficiently.

• Document processes an...