Deposit Operation Analyst I

Deposit Operations Analyst I is part of WSECU's Deposit Operations team, focused on ensuring the accurate and timely execution of critical back-office functions that support consumer and business deposit services for our members. In this role, you will process a variety of operational tasks while supporting members and internal teams through phone, chat, and email. You'll respond to operational and technical inquiries, resolve account-related issues, and take swift, decisive action during complex or sensitive situations to restore services and deliver a positive member experience.Our Deposit Operations Analysts perform key functions including Courtesy Pay and Negative Shares handling, mail processing, legal and research requests, records retention, and support of our core processing system, Symitar. You'll collaborate across teams, strengthen your problem-solving skills, and contribute to continuous improvement efforts that enhance operational efficiency. In this role, ...