Deputy Manager - FnA

We are hiring for our client for Deputy Manager - FnA at Eastwood, Philippines (Onsite) role.

Job Title

Deputy Manager - FnA

Location

Eastwood, PH (Onsite)

Shift Time

Night Shift

Qualification

• Bachelor’s degree preferred; graduate of business administration or accountancy
• 5+ years in AP/call center/vendor helpdesk leadership, preferably in logistics or BPO.
• Proven experience in outsourcing transitions (vendor management preferred).
• Advanced Excel/analytical skills (good to have experience in dynamics AX, RingCentral knowledge a plus).
• Strong decision-making, conflict-resolution, and prioritization abilities.
• Flexibility to work during peak periods as needed.
• Willing to work fixed night shift

Job Description

• Team Leadership & Operations:
• Supervise a team of analysts, ensuring adherence to SLAs and quality...