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Deputy Manager - Operations (Customer Success Platform-ChurnZero, Gainsight or Planhat)
Teknowiz
Full-time
Muntinlupa, Metro Manila
Management & Operations
Posted:
March 03, 2026
Location:
Muntinlupa, Metro Manila, Philippines
Job Description
We have an urgent open position with one of our direct client in Phillipines.
Job Details
- Job Title - Deputy Manager - Operations
- Location - Alabang, PH(Onsite)
- Shift timing - Night Shift
Qualifications
- College Graduate with 6-8 years relevant experience
- At least 2-3 years as Operations Manager
- Proven experience managing a Customer Success team in a SaaS environment.
- Strong understanding of Tech Touch or pooled CSM models and scalable engagement strategies.
- Expertise in CS platforms (e.g., ChurnZero, Planhat, Gainsight) and data-driven decision-making.
- Excellent leadership, communication, and stakeholder management skills.
- Ability to balance strategic thinking with hands-on operational execution.
- Willing to work onsite in Alabang site in night shift schedule.
Job Description
Team Leadership & Development
- Build, mana...
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Job Type:
Full-time
Location:
Muntinlupa, Philippines
Posted:
March 03, 2026
Deadline:
April 12, 2026