Deputy Manager-Process Training

Urgently hiring for one of our direct clients in the Philippines.
Job Title: Deputy Manager-Process Training (Travel Account)
Location: Metro Manila
Work Mode: Onsite, Shifting Schedule
Qualifications
Must be amenable to work 100% onsite at our WNS Bridgetowne Site.
Minimum 3–4 years of experience in Travel training, with hands-on experience in at least one GDS (e.g., Amadeus/Sabre).
Strong facilitation and presentation skills; confident in leading virtual and in-person training sessions.
Excellent command of spoken and written English.
Proficient in creating training decks, manuals, and performance reports using Excel and presentation tools.
Strong analytical skills to assess training impact and identify improvement areas.
Ability to manage conflicts and provide constructive feedback to learners.
Job Description
Lead the training function for international ticketing, group bookings, and email support processes.
Act as a Subject Matter Expert ...